In the 2010 Global IBM CEO Study recently published, 1541 CEOs were asked what would be the top leadership qualities required to succeed in the next five years. Represented were 60 countries across 33 industries. The four primary findings were:
- Today’s complexity is only expected to rise and more than half of CEOs doubt their ability to manage it. Seventy-nine percent of CEOs anticipate even greater complexity ahead. However, one set of organizations we call ‘Standouts’ has turned increased complexity into financial advantage over the past five years.
- Creativity is the most important leadership quality, according to CEOs. Standouts practice and encourage experimentation and innovation throughout their organizations. Creative leaders expect to make deeper business model changes to realize their strategies. To succeed, they take more calculated risks, find new ideas and keep innovating in how they lead and communicate.
- The most successful organizations co-create products and services with customers, and integrate customers into core processes. They are adopting new channels to engage and stay in tune with customers. By drawing more insight from the available data, successful CEOs make customer intimacy their number one priority.

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Call it an “art” rather than a “science” because we’ve had so little time with this new phenomenon of leading remote employees. Time will reveal the best ways to get the most out of this environment in the areas of not only productivity, but also relationships. We’ll learn through experience many techniques for leading employees that we rarely see. In the mean time, here are five helpful ideas that can help you get the most out your long –distance working relationships.


